Support
We’re here to help. Reach out and we’ll get back to you.
Email support
The fastest way to reach us. We typically reply within one to two business days.
support@partexia.comFrequently asked questions
- When will Partexia be available?
- Partexia is in active development and coming soon to the App Store and Google Play. Email us to be notified at launch.
- Which vehicles are supported?
- Partexia covers the major OEMs sold across the US and Canada, with new makes and model years added regularly. You can see the current coverage right inside the app.
- How accurate are the part numbers?
- Part numbers are curated from dealer catalogs and cross-checked rather than crowd-sourced. We work hard to keep them correct, but you should always confirm fitment before ordering.
- How do I manage or cancel my subscription?
- Subscriptions are billed through the App Store or Google Play. You can view, change, or cancel them anytime from your Apple ID or Google account subscription settings.
- How do I delete my account and data?
- Email us at support@partexia.com from your account address and we'll delete your account and associated data.
- I think a part number is wrong - what do I do?
- Please tell us. Email support@partexia.com with the VIN and the part in question, and we'll review and correct our data.